Customer Care

Shipping

U.S.

Complimentary shipping for U.S. orders over $75 | Use code SPRING

U.S. Flat Rate | 5-10 business days | $10 

Fedex U.S. Express | 3-5 business days | $15

For U.S. Flat Rate Shipping and Complimentary shipping please track your shipment via USPS

CANADA

Complimentary shipping for International orders over $100 | Use code WORLD100

USPS First Class International Flat Rate| 5-15 business days | $10 

Rest of the World

Complimentary shipping for International orders over $100 | Use code WORLD100

DHL International Shipping Flat Rate | 12-21 business days | $12

For All International Orders please track your shipments via DHL Ecommerce Tracking

RETURN

Emile Cordon accepts returns for a full refund within 14 days from the date of delivery. No exchanges. Return shipping is reimbursed for damaged or defective goods only.

HOW TO RETURN?

Please contact concierge@emilecordon.com  for a prepaid return shipping label or a refund. 

If you can't find your answers here, please contact us.